The systematic approach to reduction or elimination of waste, rework, and losses in production process.

Website: Business Dictionary, Online: http://www.businessdictionary.com/definition/quality-improvement.html, last visit 03.09.2019 [Business Dictionary]

Quality improvement (QI) is a systematic, formal approach to the analysis of practice performance and efforts to improve performance.

Website: AAFP, Online: https://www.aafp.org/practice-management/improvement/basics.html, last visit 30.09.2019 [AAFP]